Jon Emmons

Londonderry, NH • jon@lifeaftercoffee.com • jonemmons.com

Professional Summary

IT Architect and senior technical leader with over 25 years of experience in Higher Education and Education Technology. Experience designing, implementing and supporting complex, integrated enterprise systems. Skilled at bridging technical and functional domains, driving major transformation projects, and guiding teams across higher education and large-scale cloud environments.

Core Competencies

Architecture & implementation of large-scale integrated systems
Cross-functional communication with technical, functional, and executive stakeholders
Project scoping, planning, and execution across diverse teams
Solution design for cloud, legacy, and hybrid environments
Troubleshooting, performance tuning and optimization of complex integrated system

Experience Highlights

Solution Architecture including working with IT and business experts to develop and deploy robust, fit-for-purpose solutions
Services Development for cloud hosted and SaaS services
Author of three technology books and an award winning weblog
Oracle Database and Application Server administration including load balanced, DR and clustered configurations
Linux/UNIX administration and shell scripting
Ellucian Banner Student Information System administration

Professional Experience

Solution Architect

Southern New Hampshire University • Aug 2021 – Present

Architecting fit-for-purpose solutions within SNHU's enterprise ecosystem. Partner with stakeholders to document business needs, evaluate solution paths, and propose scalable, sustainable technical designs leveraging existing, third-party, and custom developed systems where appropriate. Consulted on troubleshooting, analyzing, and improving complex processes impacting multiple systems and business units.

Senior Services Design & Engineering Manager

Ellucian • Dec 2019 – Aug 2021

Developed cloud service offerings for Ellucian Cloud Services, collaborating with leadership, engineering teams, vendors, and clients. Focused on service consistency, automation, cost optimization, and market alignment.

Technical Architect

Ellucian • Jul 2009 – Nov 2019

Led major infrastructure initiatives for clients ranging from small colleges to multi-institution systems, including platform migrations, Banner SIS implementations, and designing highly available redundant systems.

Principal Solutions Engineer

Ellucian • May 2017 – Mar 2019

Created and delivered repeatable upgrade services for Banner SIS, trained consultants, and helped drive hundreds of successful implementations.

Oracle Remote DBA & Team Manager

Ellucian • Oct 2006 – Jun 2009 (DBA), Jul 2007 – May 2011 (Manager)

Maintained Banner systems for domestic and international clients, supporting installation through post-go-live. Managed an international team of DBAs and trainers, improving process consistency and resource allocation.

Oracle DBA & UNIX Administration Roles

2000 – 2006 • Plymouth State University, Boston University, WebCT

Held progressively senior roles spanning Oracle administration, UNIX system management, application hosting, and infrastructure modernization across higher education and ed-tech environments.

Education & Training

TOGAF Enterprise Architecture Foundation Certified – The Open Group (2025)

Plymouth State University – B.S. Interdisciplinary Studies (Applied CS & Music)

Relevant coursework & certifications: Oracle DBA (Parts 1A, 1B, 2), Solaris Admin, Oracle RAC Admin, and more.

Publications

Easy Linux Commands - Rampant TechPress (2006)
Oracle Shell Scripting - Rampant TechPress (2007)
Linux for the Oracle DBA - Rampant TechPress (2010)

Awards

Oracle ACE Award – Oracle Corporation (2007)
OIT Project Excellence Award – Montgomery College (2014)

References

Available upon request.